Legal

Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use our website or contact us, we may collect the following personal information:

  • Your name, email address, and phone number (when you submit our contact form)
  • Details about your enquiry or child support situation (as provided by you)
  • Technical information such as your IP address, browser type, and pages visited (via standard web analytics)

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and provide advisory services
  • Communicate with you about your child support matter
  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our website uses HTTPS encryption for all data transmission.

4. Third-Party Services

Our website uses the following third-party services:

  • FormSubmit.co — for processing contact form submissions
  • Google Fonts — for web typography

These services may collect limited technical data as described in their respective privacy policies.

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

6. Contact

If you have any questions about this privacy policy or how we handle your personal information, please contact us: