Legal
Privacy Policy
Last updated: March 2026
1. Information We Collect
When you use our website or contact us, we may collect the following personal information:
- Your name, email address, and phone number (when you submit our contact form)
- Details about your enquiry or child support situation (as provided by you)
- Technical information such as your IP address, browser type, and pages visited (via standard web analytics)
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry and provide advisory services
- Communicate with you about your child support matter
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our website uses HTTPS encryption for all data transmission.
4. Third-Party Services
Our website uses the following third-party services:
- FormSubmit.co — for processing contact form submissions
- Google Fonts — for web typography
These services may collect limited technical data as described in their respective privacy policies.
5. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached
6. Contact
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
- Phone: 0423 778 728
- Email: info@childsupportexpert.com.au
- Address: Normanby Chambers, 430 Little Collins Street, Melbourne VIC 3000